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Please hold, we value our customers

jneff@eniac.seas.upenn.edu (Joseph D. Neff)
(smirk, music, telephones)

Do companies listen to their "on hold" piped-in music?
Today I was treated to these lyrics, while waiting to speak
to a customer service rep:

"Set me free, why don't you babe? // Get out my life, why don't you babe?
'Cause you don't really need me // You just keep me hanging on..."

(From the "Rest" of RHF)


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