This actually happened (I was there!): It was a user group meeting where the CEO of a computer manufacturer I-can-not-name had taken the "hot seat" to answer questions from his customers. This year, the users had experienced more than their normal quota of unfulfilled promises, unstable hardware and buggy software, so the session got pretty hot with dozens of irate customers flaming the CEO because his mis-engineered systems was the main source of misery in their lives. In a misguided attempt to soften the mood, the CEO had brought with him a huge box of pens -- imprinted with the logo and the motto of his company -- and placed them at the exit. He concluded the session by pointing to the box and stating that whoever wanted a special commemorative ball-point pen should help themselves. None of the users did. They just bustled out of the auditorium ignoring this gift. In frustration the CEO grabbed the microphone and shouted: "Hey, it's free pens here! Anybody want a free pen?" He was answered immediately by a loud voice from the back of the auditorium: "Nobody here believes they'll work!" - gisle hannemyr (Norsk Regnesentral) Inet: gisle@ifi.uio.no
(From the "Rest" of RHF)