I own a small business, and last week I had to call the I.R.S. [the U.S. tax authorities] to clear up a clerical error on a deposit of taxes withheld from employees' paychecks.
I dialed their toll-free number and navigated a few levels of their automated telephone system until I was connected to the right department. I then heard a recorded voice telling me that my wait would be approximately 5 minutes. I decided to wait.
While waiting, I listened to the recorded music that was played by the I.R.S. phone site. When I realized what the music was, I broke out in hysterical laughter.
It was selections from "The Nutcracker."